UPDATE: Hounslow waste workforce tackle backlog of missed collections

By Hannah Davenport

21st Oct 2021 | Local News

The disruption has been caused by the pandemic and shortages of qualified HGV drivers.
The disruption has been caused by the pandemic and shortages of qualified HGV drivers.

Disruptions to waste and recycling collection across the borough of Hounslow Borough are being resolved as waste services work to catch-up with missed collections.

Yesterday, the borough of Hounslow experienced a severe disruption to waste and recycling services.

Brentford Ward councillor and Cabinet Member for Highways, Recycling and Companies, Cllr Guy Lambert has issued a statement today saying the issues were caused by the pandemic and shortages of qualified HGV drivers.

According to the council, yesterday's delays will cause a slower service while the waste collection services deal with the backlog.

Cllr Lambert said: "We are currently experiencing disruption in waste and recycling collections across the borough.

"The pandemic and shortages of qualified HGV drivers have caused exacerbating strain on our excellent Recycle 360 workforce.

"This extraordinary pressure resulted in a short interruption to our full waste and recycling service yesterday which is now resolved. The Council and Recycle 360 are working together to effectively respond to the ever increasing demand in the service.

"Despite these challenges we will work hard to continue to provide a regularly uninterrupted service just like we did throughout the pandemic.

"Recycle 360 crews have already commenced work to catch up with every missed collection across the borough.

"The delay yesterday will regrettably cause some delays for other residents as we work through the backlog.

"Crews will continue to make collections throughout the week including the weekend.

"Residents are advised to present their bin and recycling boxes for collection on the normal day of collection and leave it out until it has been collected.

"We recognise that delays are frustrating and we're sorry for disruption where it has occurred."

Residents are encouraged to report missed bin collections via the Council website.

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