The Chiswick Cinema is due to open in the High Road imminently and they are looking for two duty managers.

They are looking for people who are customer focused and want to give exceptional service to their members and customers in this exciting new offering, with the chance to help shape the cinema and team and deliver outstanding experience.

Duty Managers will be responsible for the day-to-day management of The Chiswick Cinema, ensuring an outstanding customer experience.

They open and close the building, run the cinema's daily operations, lead the Front of House (FOH) team, ensure excellent customer service, and are accountable for areas of delegated responsibilities.

Delegated Responsibilities include but not limited to:

· Customer service : ensure you deliver and drive the team to deliver exceptional customer service.

· Ensuring customers receive the highest standard of customer service throughout the building

· Training and developing the team

· Ensure you are present during key business times to help and assist the team to ensure the smooth running of the venue.

· Projection – receive and ingest films, create and schedule playlists, make slides, chase trailers and other content, maintain screen alignment, basic fault finding, and respond to issues if they arise.

· To take responsibility for the calm and efficient evacuation of the entire venue in the event of an emergency if required.

· Events and hires – running events and being the key staff member on site.

· Resolve any complaints or queries from Customers and members in a positive manner.

· Work within the team to ensure we have great communication with each other.

More details and apply here

Check out more vacancies in our Jobs Section here

New five-screen cinema set to open in Chiswick

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